FAQ

Q1: Is account sign-up necessary to place an order from Siddhi Clothing?

A1: No, account sign-up is not required to place an order. However, creating an account offers numerous benefits, such as:

* Receiving updates on the latest collections via email or inbox

* Exclusive special offers and early updates

* Special gifts, coupons, and bonuses for existing customers

* Creating a wishlist and easily adding or removing products from your cart

* Managing your orders, returns, and more

 

Q2: What if I forgot my login password?

A2: If you forgot your password, follow these easy steps:

* Go to the login interface

* Enter your user ID

* Click on "Forgotten Password"

* Reset your password

* If needed, contact our customer care for assistance

 

Q3: How do I delete my Siddhi Clothing account?

A3: To deactivate your account, please connect with our customer care support team.

 

Q4: How can I protect my Siddhi Clothing account?

A4: To ensure account protection:

* Use a password with more than 8 letters and include special characters and numbers

* Avoid repeating letters multiple times

* Consider changing your password periodically for added security

 

Orders

 

Q1: How do I place an order on the Siddhi Clothing website?

A1: Placing an order on Siddhi Clothing is easy! Follow these steps:

- Visit our website and select your desired products

- Add all the products to your cart

- Click on "Place Order"

- You will be redirected to the payment or final steps page

 

Q2: How can I track my order status?

A2: Siddhi Clothing has an order management system that allows you to track your order status. Once you place your order, you will receive a link via email and SMS. This link will provide you with real-time updates on the current status of your product.

 

Q3: Can I change my products after placing an order?

A3: You can modify your products while they are still in your cart, but once you have placed your order, you cannot make changes. However, you can return your order and place a new one for a different product.

 

Q4: Can I cancel my placed order?

A4: According to Siddhi Clothing's policy, once an order is placed, it cannot be cancelled. However, our customer support team is available to assist you with any further queries or concerns. Please reach out to us for support.

 

Q5: What payment options are available on Siddhi Clothing's online store?

A5: Siddhi Clothing offers multiple secure payment options, including:

- Credit cards (Visa, Mastercard, Maestro, or American Express)

- UPI

- Net banking

We ensure the confidentiality of your payment details, and no third-party marketplace can access your data. You'll receive a confirmation email with all the necessary details after payment.

 

Q6: What are the shipping options and costs for Siddhi Clothing?

A6: Shipping options and costs vary depending on several factors, including:

- Mode of payment

- Location (city or country)

- Other factors

Please note that shipping costs and options will be calculated and displayed at checkout.